A Customer should follow these steps:
1. Sign in, go to My Account and scroll down. 
2. Locate the "Start an Amway business" section on the left side of the page and click Register now, then follow the instructions.
 

If you have an Amway ID: 
1. On the Amway home page, click Register. 
2. Select Register as Amway Business Owner. 
3. When you are entering your details on the online form, it will alert you that your email address already matches a current Amway ID in the system. 
4. Tick I'm setting up a multiple business and provide your original ABO number and one of the markets in which you already have registered an Amway business. 
5. You will receive a confirmation email that requires verification. 
6. Go to your email account and click the link in the email that Amway has sent to you. It will redirect you back to the registration form. 
7. Complete the registration. International sponsor is automatically selected. 
If you do not yet have an Amway ID: 
1. On the Amway home page, click Register. 
2. Select Register as Amway Business Owner. 
3. Start entering your details on the online form. 
4. Tick I'm setting up a multiple business and provide your original ABO number and the country in which you first registered your business. 
5. Complete the registration process. International sponsor (multiple business) is automatically selected. You will receive a confirmation email that requires verification. 
6. Go to your email account and click the link in the email that Amway has 
sent to you. It will redirect you to the Amway ID webpage. 
7. Create your Amway ID by setting up your new password.

You can easily change your password via the website. Depending on when you registered with Amway, there is a slightly different process to follow: 
If you registered before September 6, 2021 and will use your PIN to change your password:
1. Go to the Amway website and click Sign In.
2. Click Forgot Password.
3. Enter your Amway ID/username and click CONTINUE. (If you registered before September 6, 2021, their Amway ID/username is still the old credential.)
4. Select the option to Use Account PIN, enter your PIN and click Continue.
5. Enter your new password, confirm the password, then click SUBMIT.
NOTE: If you do not have an email address associated with your account the ONLY option will be to enter your PIN.
If you registered before September 6, 2021 and will use your email address to change your password:
1. Go to the Amway website and click Sign in.
2. Click Forgot Password.
3. Enter your Username and click CONTINUE. (If you registered before September 6, 2021, your Amway ID/username is still the old credential.)
4. Select Send an email message to: and click Continue.
You will see now a verification window with 6 empty boxes. DO NOT CLOSE THIS WINDOW! An email containing a 6 digit code will be sent to the email address associated with your Amway account.
5. Go to your email account and locate the email from Amway. COPY THE 6 DIGIT CODE.
6. Enter the 6 Digit code in the verification window and click "VERIFY"
7. Enter your new password, confirm the password, then click RESET PASSWORD.
If you registered after September 6, 2021 and will use your Amway ID to change your password:
1. Go to the Amway website and click Sign in.
2. Click Forgot Password.
3. Enter your Amway ID (emaill address) and click SUBMIT.
You will see now a verification window with 6 empty boxes. DO NOT CLOSE THIS WINDOW! An email containing a 6 digit code will be sent to your email address.
4. Go to your email account and locate the email from Amway. COPY THE 6 DIGIT CODE.
5. Enter the 6 Digit code in the verification window and click "VERIFY"
6. Enter your new password, confirm the password, then click RESET PASSWORD.
After entering and confirming your new password, you will see a message confirming the change. You may now sign in with your Amway ID/username and new password.  

There are two ways to register as a Customer:
On the home page. 
1. Click the Register button in the top right-hand corner. 
2. Choose Become a Customer. 
3. Enter your details in the online form and follow the step-by-step process to create your account.
During checkout. 
1. Add your chosen products to the shopping cart and proceed to checkout. 
2. During the checkout process, you will be asked if you want to register as a Customer. Select this option to create your account. 
 

They need to first register as an ABO or a Customer and then sign in with their new Amway ID credentials (email address and password).
 

Soon each user will be able to use a single username and password for ALL Amway digital applications globally. When signing into the new website, the username field is renamed “Amway ID”. Users who registered before September 6, 2021, should enter their old username, while users who registered on the new website will use their email address. After the transition to the new global identity, planned for Phase III, all users will enter their unique email address as their Amway ID and create a password with stricter rules. 

1. On the Amway home page, click Register.
2. Select Register as an Amway Business Owner.
3. Enter your details in the online form.
4. Create a password and validate your email address.
5. Congratulations, you have just set up your Amway account!
6. You now have 30 days to complete your registration.
7. Simply fill out your Personal Details, upload your Documents and pay Registration Fee.
8. There is no need for you to e-sign the contractual documents during registration. Instead, you can simply accept Amway's contract terms with a tick of a box.
9. If you do not finalize the registration process within the first 30 days, your application will be automatically deleted.
10. Note: If a Customer wishes to upgrade to an ABO, they can upgrade their account online without having to re-register as an ABO.

YES, if you registered with Amway before September 6, 2021, you will need these credentials to sign into the new website.
Additionally, we are in the process of updating our websites and business apps - and rolling out the new technology globally. If you have international business, you will need to use your previous Amway Online credentials for the countries and apps that have not yet been updated. Once Amway ID has been fully implemented, your new digital identity will give you access to all Amway applications around the world.
 

To enable current users to become familiar with the new website and to reduce any possible interruptions to their business, the transition to the new Amway ID and global identity functionality will be completed during Phase III. With the launch of the new website, current users sign in with the same credentials as they did before.

They simply enter their existing (old) username and password to sign in to the new website.

You can easily change your password via the website. Depending on when you registered with Amway, there is a slightly different process to follow: 
Customers registered before September 6, 2021 and will use their email address to change the password:
1. Go to the Amway website and click Sign in.
2. Click Forgot Password.
3. Enter your Username and click CONTINUE. (Since you registered before September 6, 2021, your Amway ID/username is still the old credential.)
4. Select Send an email message to: and click Continue.
You will see now a verification window with 6 empty boxes. DO NOT CLOSE THIS WINDOW! 
An email containing a 6 digit code will be sent to the email address associated with your Amway account.
5. Go to your email account and locate the email from Amway. Copy the 6 digit code.
6. Enter the 6 Digit code in the verification window and click VERIFY.
7. Enter your new password, confirm the password, then click RESET PASSWORD.
Customers registered after September 6, 2021 and will use their Amway ID to change password:
1. Go to the Amway website and click Sign in.
2. Click Forgot Password.
3. Enter your Amway ID (emaill address) and click SUBMIT.
You will see now a verification window with 6 empty boxes. DO NOT CLOSE THIS WINDOW! 
An email containing a 6 digit code will be sent to your email address.
4. Go to your email account and locate the email from Amway. Copy the 6 digit code.
5. Enter the 6 Digit code in the verification window and click VERIFY.
6. Enter your new password, confirm the password, then click RESET PASSWORD.

After entering and confirming your new password, you will see a message confirming the change. You may now sign in with your Amway ID/username and new password.

If you know your contact email address:
1. Click Sign In.
2. Click Forgot Amway ID.
3. Enter your ABO number, click Continue.
4. Enter your contact email address, click Continue.
5. Go to your email account and locate the email from Amway that contains the reminder of your Amway ID. 
6. Click Sign into my account and sign in using your retrieved Amway ID.

If you do not remember your contact email address but do know your PIN - for ABOs, not Registered Customers
1. Click Sign In.
2. Click Forgot Amway ID.
3. Enter your Account ABO number, click Continue.
4. Click I don’t know my contact email address.
5. Enter your PIN, click Continue.
6. Your Amway ID is displayed on the screen, click SIGN IN and sign in using your retrieved Amway ID.
You are given 5 attempts at entering your correct PIN. After the fifth unsuccessful attempt you are advised to call Amway. 
 

1. Find the Order Confirmation email that you received after making the order - it contains a Return Form.
2. Print and manually fill out the Return Form.
3. Pack it together with the products you wish to return.
4. Send the package back to the postal address specified on the Return Form. Once the product(s) are recieved and the return  processed, your refund will be issued via the payment method you used for ordering.

Yes, you can if you are registered with Amway! We developed the Wishlist tool to help users select and monitor products that they may want to buy. It also lets you know if any of your chosen products are unavailable. Your Wishlist can be shared on social media.

1. As a Guest
If you are new to Amway and do not want to open an Amway account, browse for the product(s) you want on the Amway website (www.amway.com.tr) and add them to the shopping cart. Complete the checkout process as a Guest, paying the full retail price.
2. As a registered Customer
To get special benefits and pay the registered Customer price (12% discount on the full retail price) you will need to register as an Amway Customer (either via the Home page through the Register link or during the checkout).
3. As an Amway Business Owner (ABO)
To get Amway products with a special ABO price, you need first to register as an ABO: As an ABO, you will be able to create a network of Customers and ABOs and get benefits based on their purchases and purchase Amway products for your personal and business use.
 

You have to sign in your account on the website as an ABO or a Registered Customer to access our deals and promotions. You can then use the TOP DEALS button at the top of the home page to discover the latest offers and promotions.
 

You have two options for contacting Amway Customer Service: 
E-mail: infoTR@amway.com 
Telephone: +90-232) 455 44 44 

You need to sign into your account to get full access to all the information on the site. If you still cannot find what you need, use the search function at the top of the home page.
 

Home Delivery  - Order All day - Leadime 3 - 4 working days
P.S. Your order will be handed over to our warehouse for processing as soon as your order is paid and confirmed. 
After you've received the order confirmation, this is the moment you can consider the above lead times.

No. The delivery country/region must always be the same country/region in which the purchase was made.

After your order has been dispatched from our warehouse, you'll be able to see on Track & Trace that an electronic message has been received by the carrier.

It can be sent to an address selected by you (home, work, etc. – never a PO Box)

You can look for your tracking number(s) in your order history overview. By clicking on the parcel number you’ll be directed to the carrier tracking site.
 There you’ll find the most up to date status.
When you receive the Order Shipment confirmation by email, this will also contain the parcel number(s) and the direct link to carrier tracking site.

A delivery to a Pickup Point is possible via the check out process. After selecting your delivery  adress you can choose the option for Pick-up point Delivery. When entering the Postal Code you get available Pick-up points shown. Your order will be stored at the Pickup Points for 5 calendar days before it is being sent back to our warehouse.

Yes you can, for further details and description please look in the FAQ under Delivery Options & How to track your parcel.

If you have chosen home delivery, we will send you an email when your order leaves the warehouse confirming that your items have been dispatched.
The mail includes a tracking number with a link to the courier's web page and finally the courier will send you a text message or email to inform you of your delivery.

Please see the Delivery Fees table on the Delivery and Payment Options page

Yes, by calling Customer Relations or writing to infoTR@amway.com you may ask for a change of delivery date or address.

Your package(s) are partially picked automatically and partially manually. Unfortunately mistakes do happen. When a mistake has happened to your order, please call or email your local contact center within 7 days so they'll be able to follow up.

Yes, as long as you've not confirmed your order you can add and remove items from your basket

Carriage costs: You need to pay the standard postal costs.
Amway gives a free shipping code for return by right on withdrawal.

Returning an order is straightforward 
1. Sign in to your account and go to My Office
2. Go to the Order History page via My Orders
3. Find the order you want to return and click the Order Details link next to it 
4. Click Return and follow the instructions

Unfortunately it happens that during transportation products and parcels get damaged. To be able to follow up correctly please keep the following in mind which is very helpful to address this with your local carrier:
- When there is visible damage to your carton, please mark this on the document/handheld when you sign for the parcel. 
- Please note that if no items are damaged, it is very unfortunate that the shipping carton is damaged, but this is one of the purposes of the shipping carton, to protect the items shipped.
- It is helpful to make  a clear picture of the shipping carton and include this in your communication to your local customer service contact.
- When an item is damaged, please include a picture of the content of the box as well so we have a clear view on how the content has been received. This can be included into your email to your customer service contact as well.
- Your notification is time sensitive, please report  your findings within 7 calendar days to your local customer service contact.

If you finally decide to keep the item please cancel the return under Return Details. Your returns can be found under the Order History and My Returns 

Invoices are attached to your shipping confirmation emails. You can also download PDF versions of your invoices from Orders Details which you can access via your My Office. Remember that My Office is available after sign in.

If your order is verified and confirmed, please contact your local customer service department for further advise how to handle the cancellation

When you've handed over your return parcel to the carrier, it will take approximately 2-3 working days to reach the Amway warehouse.
In this process you can expect your refund between 5 and 7 working days. 
Please note: Returns received and processed before the 26th of the month, will be included in the bonus overview of the current month. 
After that the adjustment will be included in the following month.